Terms & Conditions

1. Dispatch Timeline: Orders are typically dispatched within 3-4 business days from the date of confirmation.
2. Delivery Schedule: Delivery timelines are not guaranteed and are subject to variations based on the delivery location and the courier service.
3. Prepaid Orders: All parcels are shipped on a prepaid basis. You are not required to pay any amount to the courier personnel. If you receive any such request or call, please treat it as a scam and report it to us immediately.
4. Transit Liability: We are not responsible for any loss or damage that occurs during transit once the parcel has been handed over to the courier.
5. Missing Item Claims: To initiate any claim related to missing items in your order, an unboxing video is mandatory. The video must clearly display the unopened package with the visible shipping label, followed by the complete unboxing process in a single, uninterrupted shot. Claims submitted without such video evidence will not be considered for refund or replacement.
6. Order Reference: While processing your order, we refer strictly to the invoice/bill. Any communication over chat will not be considered as part of the order details.
7. Order Cancellation: A cancellation fee of Rs. 150 will be charged if the order is cancelled.